Healthcare Association of New York State, Inc. Privacy Policy

This Website is provided by the Healthcare Association of New York State, Inc., and/or one its subsidiaries or affiliates (collectively referred to as “Company,” “we,” “our” or “us”). We are committed to protecting personal information and keeping you informed of your rights when using the Website.

By using the Website, you accept and agree to be bound and abide by our Privacy Policy and Terms of Use. If you do not want to agree to the Terms of Use or the Privacy Policy, you must not access or use the Website.

For the purposes of this Privacy Policy "Personal Data" means any information relating to an identified or identifiable individual. This Privacy Policy describes your choices and rights with respect to your Personal Data, including your rights of access and correction.  

The Website is not intended for use by children under eighteen (18) years of age. Company does not knowingly or intentionally solicit or collect Personal Data from or about any such children or market its products or services to children. If Company becomes aware that it has inadvertently received Personal Data from a user under the age of eighteen (18), it will delete such Personal Data from its records.

WHAT INFORMATION WE COLLECT AND PROCESS

  1. Information you provide to Company. When you interact with us, including via our Website or any sites or services that link to this Privacy Policy or at events, we may collect Personal Data and other information from you, as further described below.
  2. When you visit our Website. We collect Personal Data from you when you submit web forms or interact with our Website; for example, by subscribing to a blog, signing up for a webinar, subscribing to one of our services or requesting customer support. We may ask for your email address, first and last name, job title and other similar business information. You are free to explore portions of our Website without providing any Personal Data about yourself. 
  3. Company events. When you register for an event, we collect information such as name, address, phone number and email address. We use this information to communicate with you and in some cases facilitate your registration. Additionally, we may share your registration data with event service providers in order to provide event information and improve your experience at the event or future events.
  4. Account and user information. We collect Personal Data when you sign up for an account, create or modify user information, set preferences or provide any other related information to access or use our services. 
  5. Payment information. We use secure third-party payment service providers to manage payment processing, which is collected through a secure payment process.
  6. Log files. Like most websites and technology services delivered over the internet, we automatically collect and store information about your computer hardware and software when you visit our Website or use our products and services. This information can include your IP address, browser type, domain names, internet service provider (ISP), and the files viewed on our Website (e.g., HTML pages, graphics, etc.), your operating system, access times and website addresses.

INFORMATION WE COLLECT FROM OTHER SOURCES.

  1. Personal Data from different sources. We may collect Personal Data about you from other sources, such as third-party providers and publicly available sources (like social media platforms). This may include physical mail addresses, job titles, email addresses, phone numbers, IP addresses and social media profiles. This helps us to update and improve our products, services and records, identify new customers, create more personalized advertising, suggest products and services that may interest you, deliver personalized communications and promote events. 
  2. Other companies and affiliates. We may receive information about you from other companies or our affiliates.

HOW WE USE PERSONAL DATA

  1. To communicate with you about the products and services. We use the account information you provide when signing up for our products and services to send you transactional emails or account management and other administrative matters.
  2. To provide products and services. We use your account information to provide products and services to you. We also use this information to authenticate you when you log in and to provide customer support.
  3. To improve products and services. We use the information you provide us, professional data, log files and usage data about how you or your users interact with our products and services to develop and improve our products, services and communications.
  4. To aggregate data. We may publish data about how our products and services are being used across our customer base. When we share statistical information externally in this way, the data will be aggregated and we will not identify individual users or customers.
  5. To secure and protect users. We use your account information to investigate and help prevent security incidents. We may also use this information to meet legal requirements. We use your information to verify user accounts and detect and prevent product abuse.
  6. To market and promote products and services. We use Personal Data to advertise, market and promote our products, services and other offerings. For example, we may send you marketing communication relating to our product and services. You may opt out of receiving promotional content by following the instructions contained in each communication that we send to you. If you unsubscribe from our marketing lists, we will continue to contact you regarding administrative matters and respond to your requests.
  7. To tailor and improve your experience. We may use information collected from other sources in combination with information we collect for the purpose of providing you with updates and improved services, personalized communications, event promotion and to otherwise improve the user experience. 
  8. Other purposes if we obtain your consent. We may use your Personal Data for other purposes when you give us consent to do so.
  9. Legal process. We may use your Personal Data to comply with any court order, law or legal process, including responding to any government or regulatory request.

HOW WE SHARE PERSONAL DATA

  1. Product support. We may share Personal Data with our third-party service providers to support our Websites, products and services. We may also share with trusted third parties to provide you with co-marketing content that we think may be relevant to you.
  2. Company Marketplace. When you use the Company Marketplace, we may share your Personal Data with our marketplace partners who may contact you to provide promotional materials on their offerings. We will only share your Personal Data with our marketplace partners when you visit and interact with their listing page.
  3. Company changes. If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by us on our Website, products and services. In this event, you will be notified via email and/or a prominent notice on our Website of any change in ownership and choices you may have regarding your Personal Data.
  4. Public forums. Our Website may offer publicly accessible message boards, blogs and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs or forums (including profile information associated with the account you use to post the information) it may be read, collected and used by any member of the public who accesses these websites. Your posts and certain profile information may remain even after you terminate your account.
  5. Compelled disclosure. We reserve the right to use or disclose your Personal Data if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the rights and safety of others, investigate fraud or comply with a law, court order or legal process.

We do not sell Personal Data.

HOW WE STORE AND SECURE PERSONAL DATA

  1. Data storage and security. We use a variety of security technologies and procedures to help protect your Personal Data from unauthorized access, use or disclosure. All Personal Data is protected using appropriate physical, technical and organizational measures.
  2. Retention of Personal Data. How long we keep information we collect about you depends on the type of information and how we collect and store it. We retain Personal Data that you provide to us where we have an ongoing legitimate business need to do so (for example, as needed to comply with our legal and compliance obligations, resolve disputes and enforce our agreements). When we have no ongoing legitimate business need to process your Personal Data, we securely delete the information or anonymize it or, if this is not possible, securely store your Personal Data and isolate it from any further processing until deletion is possible.

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies for several reasons. Some cookies are required for technical reasons for our Website to operate properly; others enable us to perform analytics, provide different functionality or engage in targeted advertising.

  1. Essential website cookies. These cookies are strictly necessary to provide you with services available through our Website and are necessary for our Website to function properly. Because these cookies are essential to operate our Websites, you are unable to opt out of these cookies.
  2. Functionality cookies. These cookies are used to enhance the performance and functionality of our Website but are non-essential in their use. However, without these cookies, certain functionality may become unavailable. 
  3. Analytics cookies. These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used, provide information on how effective our marketing campaigns are, or to help us customize our Websites for you.
  4. Advertising cookies. These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.
  5. Third-party cookies. We also use Google Analytics, a web analytic service provided by Google, Inc. (“Google Analytics”), Hotjar, a web analytic service provided by Hotjar Limited (“Hotjar”), and HubSpot, a customer relationship manager platform provided by HubSpot (“HubSpot”). These services help us track traffic on the Website to include which pages were accessed and how often, for which period of time a page was viewed and what links were clicked to evaluate Website traffic and for marketing purposes. If you do not want Google Analytics, Hotjar, HubSpot or other third parties to collect information about you through the use of cookies, you have the option to opt out with them.

If you do not want Company to collect information about you through the use of cookies, you have the option to delete or disable cookies on your internet browser. If you choose to delete or disable Company’s use of cookies, then the functionality of the Website will be impaired.

You also have the option to manage cookies using your browser. In addition to managing your cookie preferences through individual sites, you can set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information.

YOUR PRIVACY RIGHTS AND CHOICES

FOR CALIFORNIA RESIDENTS ONLY

The California Consumer Privacy Act (CCPA) provides residents of the state of California with certain rights regarding the collection of personal information.

Please see the “HANYS Privacy Policy for residents of California” for more information.

To unsubscribe from our communications. You may unsubscribe from our marketing communications through the following method:

(i) by clicking on the "Unsubscribe" link located at the bottom of our emails.

CHANGES TO THE PRIVACY POLICY

We may revise and update this Privacy Policy from time to time in our sole discretion. All changes are effective immediately when we post them and shall apply to all access and use of the Website thereafter.

Your continued use of the Website following the posting of a revised Privacy Policy means that you accept and agree to the changes. You are expected to check these pages so you are aware of any changes, as they are binding on you.

If you have any questions about this Privacy Policy or if you have a disability and need to access this notice in a different format contact us at privacy@hanys.org or you may also contact us by postal mail at:

HANYS
One Empire Drive
Rensselaer, NY 12144
Attn: Privacy Officer

Effective: Aug. 21, 2025